Question 1

What material is the pen made from?

Accepted Answer

Premium aluminium with a smooth coated finish—lightweight, durable, and professional.

Question 2

What type of ink does the pen use?

Accepted Answer

The pen uses black ballpoint ink for smooth, consistent writing.

Question 3

What is the minimum order quantity?

Accepted Answer

Our minimum order starts at just 50 pieces, making it ideal for small campaigns and events.

Question 4

Can I customize the pen with my logo or message?

Accepted Answer

Absolutely. We offer laser engraving for logos, names, or messages—ideal for branding and personalization.

Question 5

What occasions is this pen ideal for?

Accepted Answer

Perfect for business meetings, trade shows, client gifts, school programs, and personal milestones.

Question 6

What payment methods do you accept?

Accepted Answer

We accept credit cards (Visa, MasterCard, Discover, American Express), PayPal, checks, and bank transfers. Checks are only accepted from approved customers such as schools or churches.

Question 7

Can I cancel or change my order?

Accepted Answer

Yes, if your order hasn’t reached the final production stage. Cancellations or changes within 12 hours are free. After that, a fee of $25 or 25% (whichever is greater) may apply.

Question 8

Can I order in bulk for branding or campaigns?

Accepted Answer

Definitely. Bulk orders are ideal for promotional giveaways, office supplies, and event merchandise.

Question 9

Can I change the delivery address after placing an order?

Accepted Answer

Yes, even after production begins, you can change the delivery address or stop delivery. However, the full order charge still applies.

Question 10

Do you provide invoices?

Accepted Answer

Yes, an invoice will be available once your order is finalized.

Question 11

What happens if I cancel after production starts?

Accepted Answer

Once full production has begun, cancellation is not possible. You may still change the delivery address or stop delivery, but full charges apply.

Product Description

Customized Aluminium Coated Pen